Shipping, Delivery & Returns | Gajed
Shipping, Delivery & Returns

Delivery & Returns

Shop with confidence at Gajed. We offer free shipping, order tracking, a simple returns process, and customer support when you need it.

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Free Shipping

Free shipping is available on all products.

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Fast Processing

Orders are handled in 0–1 business days, Monday to Friday.

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Tracked Delivery

You receive order confirmation and shipping tracking by email.

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14-Day Returns

Return eligible items within 14 days of delivery.

Shipping Information

Delivery & Shipping

We start processing your order as quickly as possible so your items can get on the way without delay.

Order Cutoff6:00 PM EST
Handling Time0–1 Days
Transit Time5–6 Days
CarrierFedEx
Shipping Coverage

We currently ship within the United States.

Tracking Updates

You’ll receive an order confirmation email and a shipping confirmation with tracking once your order is dispatched.

Address Accuracy

Please double-check your shipping address before placing your order. Contact support immediately if you entered the wrong address.

Order Journey

How Delivery Works

1

Place Your Order

Choose your product and complete checkout securely.

2

Receive Confirmation

We send your order details and confirmation by email.

3

We Ship It

Your package is prepared and shipped with tracking.

4

Delivered to You

Track your order until it safely arrives.

Returns Policy

Returns & Refunds

If you are not fully satisfied, you can return eligible products within 14 days of delivery. Refunds are processed after the return is received and verified.

Return Window14 Days
Refund Time5 Business Days
Restocking FeeNone
Cancellation Window24 Hours
Simple Return Process

Email our support team to begin a return. We’ll provide the next steps and return authorization guidance.

Damaged or Defective Items

If your item arrives damaged or has a manufacturing issue, contact support within 24–48 hours of receiving the order.

Return Shipping

Customers are responsible for return shipping cost and risk. Use insured, trackable shipping where possible.

Package Support

Lost Package Help

  • Verify the shipping address on your order.
  • Check all possible delivery locations at your address.
  • Ask neighbors or family members if they accepted the package.
  • Contact the courier using your tracking number to start a claim.
If your package shows as delivered but you cannot find it, follow the checks shown here first. If the package is officially declared lost, contact us with your order number and we can help with a reshipment or refund.
Customer Support

Need Help?

Our team can assist with delivery updates, returns, and refund questions.

Support HoursMon–Sun | 10:00–18:00 EST

Return Address

Gajed LLC
1209 MOUNTAIN ROAD PL NE STE N
ALBUQUERQUE, NM 87110
BERNALILLO COUNTY, USA

Important Notes

  • Please contact support before sending a return.
  • We recommend insured and trackable return shipping.
  • Refunds require actual receipt of goods or proof of delivered return.
  • Address changes should be reported immediately after ordering.

Questions about your order?

Our team is here to help with shipping, delivery updates, returns, exchanges, and refund questions.