Delivery & Returns
Shop with confidence at Gajed. We offer free shipping, order tracking, a simple returns process, and customer support when you need it.
Track Your Order
Contact Support
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Free Shipping
Free shipping is available on all products.
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Fast Processing
Orders are handled in 0–1 business days, Monday to Friday.
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Tracked Delivery
You receive order confirmation and shipping tracking by email.
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14-Day Returns
Return eligible items within 14 days of delivery.
Delivery & Shipping
We start processing your order as quickly as possible so your items can get on the way without delay.
Order Cutoff
6:00 PM EST
Handling Time
0–1 Days
Transit Time
5–6 Days
Carrier
FedEx
Shipping Coverage
We currently ship within the United States.
Tracking Updates
You’ll receive an order confirmation email and a shipping confirmation with tracking once your order is dispatched.
Address Accuracy
Please double-check your shipping address before placing your order. Contact support immediately if you entered the wrong address.
How Delivery Works
1
Place Your Order
Choose your product and complete checkout securely.
2
Receive Confirmation
We send your order details and confirmation by email.
3
We Ship It
Your package is prepared and shipped with tracking.
4
Delivered to You
Track your order until it safely arrives.
Returns & Refunds
If you are not fully satisfied, you can return eligible products within 14 days of delivery. Refunds are processed after the return is received and verified.
Return Window
14 Days
Refund Time
5 Business Days
Restocking Fee
None
Cancellation Window
24 Hours
Simple Return Process
Email our support team to begin a return. We’ll provide the next steps and return authorization guidance.
Damaged or Defective Items
If your item arrives damaged or has a manufacturing issue, contact support within 24–48 hours of receiving the order.
Return Shipping
Customers are responsible for return shipping cost and risk. Use insured, trackable shipping where possible.
Lost Package Help
If your package shows as delivered but you cannot find it:
- Verify the shipping address on your order.
- Check all possible delivery locations at your address.
- Ask neighbors or family members if they accepted the package.
- Contact the courier using your tracking number to start a claim.
If the package is officially declared lost, contact us with your order number and we can help with a reshipment or refund.
Need Help?
Email
info@gajed.com
Phone
+1 (234) 280-3515
Support Hours
Mon–Sun | 10:00–18:00 EST
Email Support
Open Contact Page
Track an Order
Return Address
Gajed LLC
1209 MOUNTAIN ROAD PL NE STE N
ALBUQUERQUE, NM 87110
BERNALILLO COUNTY, USA
Important Notes
- Please contact support before sending a return.
- We recommend insured and trackable return shipping.
- Refunds require actual receipt of goods or proof of delivered return.
- Address changes should be reported immediately after ordering.
Questions about your order?
Our team is here to help with shipping, delivery updates, returns, exchanges, and refund questions.