Privacy Policy

1. Introduction

Gajed respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when using our website, placing orders, creating an account, subscribing to communications, or otherwise interacting with our services.

2. Information We Collect

We may collect different types of information depending on how you use our website and services, including:

• Personal information such as your name, email address, phone number, billing address, shipping address, and account details.
• Order information such as products purchased, order history, payment status, and shipping details.
• Technical information such as IP address, browser type, device type, operating system, referral URLs, and browsing behavior on our website.
• Communication information when you contact support, fill out forms, or subscribe to emails or promotions.

3. How We Use Your Information

We may use the information we collect for purposes including:

• Processing and fulfilling orders
• Managing payments, shipping, and delivery
• Providing customer support and responding to inquiries
• Sending order confirmations, shipping updates, and service-related communications
• Improving website performance, shopping experience, and product offerings
• Detecting fraud, abuse, unauthorized activity, or security threats
• Sending marketing or promotional messages where permitted
• Complying with legal obligations and resolving disputes

4. Payments

Payment transactions may be processed by secure third-party payment providers. We do not store full payment card details on our servers unless explicitly provided by an approved and secure payment processor workflow. Payment providers may collect and process your payment information according to their own privacy policies and security practices.

5. Cookies & Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to improve your browsing experience and understand how visitors use our website.

• Remembering cart items, preferences, and login sessions
• Measuring website performance and analytics
• Improving usability and conversion flow
• Supporting marketing, remarketing, or advertising efforts where applicable

6. How We Share Information

We do not sell your personal information in the ordinary course of business. We may share information only where necessary, including with:

• Payment processors and financial service providers
• Shipping carriers, logistics providers, and order fulfillment partners
• Website hosting, analytics, email, and technical service providers
• Legal, regulatory, or law enforcement authorities when required by law
• Professional advisors in connection with compliance, dispute resolution, or fraud prevention

7. Data Retention

We retain personal information only as long as reasonably necessary for the purposes outlined in this policy, including order fulfillment, customer service, legal compliance, fraud prevention, tax/accounting requirements, and internal business operations. Retention periods may vary depending on the type of data and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your information from unauthorized access, disclosure, misuse, alteration, or destruction. However, no method of electronic storage, internet transmission, or security system is completely secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

• Requesting access to your personal data
• Requesting correction of inaccurate information
• Requesting deletion of eligible personal data
• Objecting to certain types of processing
• Withdrawing consent where consent is the basis for processing
• Opting out of marketing emails by using the unsubscribe link or contacting us directly

10. Marketing Communications

If you subscribe to newsletters, promotions, or marketing messages, we may use your contact information to send updates about products, offers, or store news. You may opt out at any time by using the unsubscribe option included in emails or by contacting us directly.

11. Third-Party Services & Links

Our website may contain links to third-party services, tools, or websites. We may also rely on third-party platforms for analytics, payments, email delivery, plugins, or other website functions. We are not responsible for the privacy practices of third-party services, and you should review their policies separately.

12. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from individuals under the age required by applicable law to provide valid consent. If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

13. International Data Handling

If you access our website from outside the country where our systems or service providers operate, your information may be transferred to and processed in other jurisdictions. By using our website, you understand that data protection laws in those jurisdictions may differ from those in your location.

14. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any updates will become effective once posted on this page. Continued use of the website after changes are published constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we handle data, please contact our support team through our Contact page or by using the support information available on our website.

Quick Links

Privacy Highlights

• We collect information necessary to process orders and support customers.
• We use security measures to help protect your information.
• We may use cookies and analytics tools to improve website performance.
• You may opt out of marketing communications at any time.

Need Assistance?

If you have a privacy question or want help with your account, order, or data request, our support team is here to assist.