Shipping, Delivery & Returns

Delivery & Returns

Shop with confidence at Gajed. We offer free shipping, order tracking, a simple returns process, and customer support when you need it.

🚚

Free Shipping

Free shipping is available on all products.

⏱️

Fast Processing

Orders are handled in 0–1 business days, Monday to Friday.

📦

Tracked Delivery

You receive order confirmation and shipping tracking by email.

↩️

14-Day Returns

Return eligible items within 14 days of delivery.

Delivery & Shipping

We start processing your order as quickly as possible so your items can get on the way without delay.

Order Cutoff
6:00 PM EST
Handling Time
0–1 Days
Transit Time
5–6 Days
Carrier
FedEx
Shipping Coverage We currently ship within the United States.
Tracking Updates You’ll receive an order confirmation email and a shipping confirmation with tracking once your order is dispatched.
Address Accuracy Please double-check your shipping address before placing your order. Contact support immediately if you entered the wrong address.

How Delivery Works

1

Place Your Order

Choose your product and complete checkout securely.

2

Receive Confirmation

We send your order details and confirmation by email.

3

We Ship It

Your package is prepared and shipped with tracking.

4

Delivered to You

Track your order until it safely arrives.

Returns & Refunds

If you are not fully satisfied, you can return eligible products within 14 days of delivery. Refunds are processed after the return is received and verified.

Return Window
14 Days
Refund Time
5 Business Days
Restocking Fee
None
Cancellation Window
24 Hours
Simple Return Process Email our support team to begin a return. We’ll provide the next steps and return authorization guidance.
Damaged or Defective Items If your item arrives damaged or has a manufacturing issue, contact support within 24–48 hours of receiving the order.
Return Shipping Customers are responsible for return shipping cost and risk. Use insured, trackable shipping where possible.

Lost Package Help

If your package shows as delivered but you cannot find it:

  • Verify the shipping address on your order.
  • Check all possible delivery locations at your address.
  • Ask neighbors or family members if they accepted the package.
  • Contact the courier using your tracking number to start a claim.

If the package is officially declared lost, contact us with your order number and we can help with a reshipment or refund.

Need Help?

Email
info@gajed.com
Phone
+1 (234) 280-3515
Support Hours
Mon–Sun | 10:00–18:00 EST

Return Address

Gajed LLC
1209 MOUNTAIN ROAD PL NE STE N
ALBUQUERQUE, NM 87110
BERNALILLO COUNTY, USA

Important Notes

  • Please contact support before sending a return.
  • We recommend insured and trackable return shipping.
  • Refunds require actual receipt of goods or proof of delivered return.
  • Address changes should be reported immediately after ordering.

Questions about your order?

Our team is here to help with shipping, delivery updates, returns, exchanges, and refund questions.