Terms & Conditions

By visiting, accessing, or using Gajed India, operated by ZOHREN CRYSTALS (a proprietorship registered in Gujarat, India), you agree to comply with and be bound by these Terms & Conditions, together with our related policies, including our Privacy Policy, Delivery & Returns Policy, and Purchase Protection information. If you do not agree with any part of these terms, please do not use our website.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.

• You must not use this website for any fraudulent, unlawful, or abusive activity.
• You must not attempt to interfere with website security, functionality, or performance.
• You must not upload or transmit harmful code, malware, or any destructive material.
• You must not misuse content, images, data, or product information displayed on the site.

We aim to ensure that product descriptions, images, specifications, pricing, and availability shown on Gajed are accurate and up to date. However, errors may occasionally occur.

• Product images are for illustrative purposes and may vary slightly from the actual item.
• Product packaging, branding, technical details, and specifications may change without notice.
• Availability may change at any time without prior notice.
• We reserve the right to correct any errors, inaccuracies, or omissions at any time.

Prices for the India store are displayed in Indian Rupees (INR) unless otherwise stated. All prices displayed on our website are subject to change without notice. We reserve the right to modify pricing, discontinue products, or limit quantities at any time.

• Orders are subject to payment authorization and verification.
• We may cancel or refuse orders if payment cannot be processed successfully.
• In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order.
• Taxes, shipping charges, and discounts, where applicable, will be shown during checkout.

When you place an order on Gajed, you are making an offer to purchase the selected products. Order confirmation emails do not necessarily mean acceptance of the order. We may decline or cancel an order for product unavailability, suspected fraud, clear pricing errors, or incomplete information, subject to applicable law. If payment was collected for an order we cancel, we will arrange a refund.

Delivery times shown on our website are estimates and may vary due to operational, courier, seasonal, weather, or other external factors beyond our control. While we do our best to process and ship orders promptly, we are not liable for courier delays, incomplete address information provided by the customer, or delivery failures caused by third parties.

Returns, refunds, and exchanges are subject to our Delivery & Returns policy. Please contact support before mailing a return to the address listed in Section 16. Customers must follow the return procedure provided by our support team. Eligibility for returns, refunds, or exchanges may depend on the product condition, return timing, proof of purchase, and any exclusions listed in our policy pages.

Certain products may be covered by warranty according to the information provided on our website or product pages. Warranty coverage does not apply to damage caused by misuse, neglect, accidents, unauthorized modification, improper handling, or normal wear and tear unless otherwise specified.

If you create an account on Gajed, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your device or account.

• You are responsible for all activities conducted under your account.
• You must provide accurate and current information.
• We reserve the right to suspend or terminate accounts that violate our terms or appear suspicious.

All website content, including but not limited to text, graphics, logos, design elements, images, icons, page layouts, and digital assets, is the property of Gajed or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Our website may contain links to third-party websites, tools, or services for your convenience. We do not control and are not responsible for the content, policies, availability, or practices of third-party sites. Accessing such websites is at your own risk.

To the fullest extent permitted by law, Gajed shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, your inability to use the website, delays in delivery, product misuse, or reliance on website content. Nothing in these terms excludes or restricts liability or consumer remedies that cannot legally be excluded under Indian law.

You agree to indemnify, defend, and hold harmless Gajed, its owners, affiliates, employees, contractors, and partners from any claims, liabilities, damages, losses, or expenses arising out of your misuse of the website, violation of these terms, or infringement of any rights of another party.

We may update these Terms & Conditions from time to time. The updated version will be posted on this page. Changes do not retrospectively override statutory rights or terms applicable to orders already accepted.

These Terms & Conditions are governed by applicable laws of India. Subject to mandatory consumer protection laws and applicable jurisdiction rules, disputes may be brought before competent courts or consumer forums in Gujarat, India. Nothing in these terms limits statutory consumer rights.

Trade Name: ZOHREN CRYSTALS
Business Constitution: Proprietorship
GSTIN / Registration Number: 24CGPPN0724D1ZM
GST Registration Effective Date: 29 August 2026
Resident State: Gujarat
Business Address: D/502, Classic Homes, Near Sagar Avenue, B/s Ambar Tower, Sarkhej Road, Juhapura, Ahmedabad, Ahmedabad District, Gujarat – 380055, India.
Phone: +91 74909 94240
Email: info@gajed.com
For assistance, visit our Contact page.