Privacy Policy

The Gajed India online store is operated by ZOHREN CRYSTALS, a proprietorship registered in Gujarat, India (GSTIN 24CGPPN0724D1ZM; GST registration effective 29 August 2026). This Privacy Policy explains how we collect, use, disclose, retain and safeguard personal information when you browse or purchase from gajed.com/in/, create an account, contact support or subscribe to updates. References to “we”, “us” and “our” mean ZOHREN CRYSTALS in relation to this India store.

Depending on how you interact with the store, we may collect:

• Identity and contact details: name, email, telephone number and billing or delivery address.
• Account and order details: account credentials in protected form, cart contents, purchases, returns, refund status and customer service records.
• Payment-related details: payment method, transaction reference and payment status supplied by payment partners; full card details are ordinarily handled by the payment provider.
• Technical information: IP address, browser and device characteristics, cookies, usage events and referral information.
• Messages and preferences: support enquiries, reviews where submitted and newsletter or marketing preferences.

We use information as reasonably necessary to:

• Operate the store and process purchases, deliveries, cancellations, returns and refunds.
• Verify payments, prevent fraud and maintain account and website security.
• Provide customer support and send essential order or service updates.
• Maintain records for applicable tax, accounting and legal requirements, including GST-related records where relevant.
• Improve store functionality, product listings and customer experience through permitted analytics.
• Send promotional communications where you have opted in or where otherwise permitted by applicable law.
• Address complaints and comply with lawful requests or obligations.

Payments may be processed through third-party payment gateways made available at checkout. Such providers process payment credentials and transaction information under their own policies. We ordinarily receive transaction status, references and information needed to complete your order, rather than full payment-card credentials. The available payment methods are those shown at checkout.

Our store may use essential cookies to operate the cart, checkout and login sessions, and optional cookies or similar technologies for analytics, performance and advertising where enabled. You can manage cookies through your browser and, where provided, the store’s cookie controls. Disabling essential cookies may affect checkout or account functionality.

We may share information only as needed for legitimate store operations or legal requirements, including with:

• Payment gateways, banks and fraud-prevention providers.
• Courier, shipping, return and fulfilment partners.
• Hosting, security, analytics, customer support and email service providers.
• Professional advisers and government or regulatory authorities when legally required.

We do not sell customer contact lists as a standalone business activity. Any advertising-related data sharing, if enabled, should be described in applicable cookie or consent notices.

We keep information for as long as reasonably necessary to complete transactions, manage accounts, respond to enquiries, resolve disputes, prevent fraud and satisfy applicable accounting, GST and other legal record-keeping obligations. Retention periods depend on the record type and legal requirements. When no longer required, information is deleted, anonymised or securely archived as appropriate.

We apply reasonable technical and organisational measures intended to protect personal information, including access controls and security safeguards for store systems and service providers. No online transmission or storage method is completely secure. Please protect your account password and notify us promptly if you suspect unauthorised access.

Subject to applicable Indian law and verification of your identity, you may contact us to request access to information about your personal data, correction or updating of inaccurate details, erasure where legally available, withdrawal of consent for consent-based processing, or assistance with a privacy grievance. Withdrawal of consent does not affect processing already carried out lawfully and may limit certain services. Some records must be retained for legal or transaction purposes. Send requests to info@gajed.com or use our contact page.

If you choose to subscribe, we may send product announcements, offers or newsletters by email or other channels you have authorised. You may unsubscribe through the link in promotional emails or by contacting us. Transactional messages about orders, security and customer service may still be sent when necessary.

Our store may link to external websites or use third-party services for payments, logistics, analytics, advertising and communications. Those providers may have their own privacy notices and practices. Please review them when using their services; we do not control independently operated third-party websites.

Our store is intended for adults making purchases. We do not knowingly seek to collect children’s personal information without the consent or authorisation required by applicable law. If you believe a child has provided information inappropriately, please contact us so we can review the request and take appropriate action.

Our website infrastructure, cloud storage, payment services or support providers may process or store information outside India. Where this occurs, we seek to use appropriate contractual, technical and organisational safeguards and follow applicable Indian legal requirements and restrictions on international transfers.

We may update this Privacy Policy to reflect changes in store operations, technology, service providers or legal requirements. The latest version will appear on this page with an updated date. Where applicable law requires additional notice or consent, we will take the relevant steps. Last updated: 16 October 2026.

Store: Gajed India (gajed.com/in/)
Trade Name / Operator: ZOHREN CRYSTALS
Business Constitution: Proprietorship
GSTIN: 24CGPPN0724D1ZM
GST Registration Effective Date: 29 August 2026
State: Gujarat
Business Address: D/502, Classic Homes, Near Sagar Avenue, B/s Ambar Tower, Sarkhej Road, Juhapura, Ahmedabad, Ahmedabad District, Gujarat – 380055, India.
Phone / WhatsApp: +91 74909 94240 (WhatsApp)
Email / Privacy Requests: info@gajed.com
Contact Page: Contact Gajed India