Fast delivery, easy returns, and clear support every step of the way.
Shop with confidence at Gajed Pakistan. We offer free shipping, order tracking, easy returns within 14 days, and quick customer support if you need help with your order.
Free shipping on all orders
All Pakistan orders ship free, with handling in 0–1 business days and estimated transit in 5–6 business days.
Easy returns within 14 days
If you are not satisfied with your purchase, you can request a return within 14 days of delivery.
Delivery & shipping details
Everything customers need to know before placing an order.
Order processing
Orders are processed right after placement. Current order cutoff time is 6:00 PM, with handling in 0–1 business days, Monday to Friday.
Transit & tracking
Estimated transit time is 5–6 business days. Customers receive an order confirmation first, then a shipping confirmation and tracking details after dispatch.
Shipping coverage
Gajed Pakistan ships within Pakistan and uses FedEx, Leopard Courier, TCS, and Trax for delivery.
Place your order
Choose your product and complete checkout with the correct shipping details.
Receive confirmation
You receive an order confirmation email with your order details after purchase.
Track your shipment
Once shipped, a shipping confirmation email with tracking information is sent to you.
Delivery to your address
Your order arrives at your delivery location within the estimated transit window.
Returns & refunds
Customers can return products within 14 days of delivery for a full refund. To start a return, they should contact support by email and request return authorization before sending the item back.
- Return window: 14 days from delivery
- No restocking fees
- Refunds processed within 5 business days after return verification
- Return shipping cost and risk are the customer’s responsibility
Damaged, lost, or incorrect deliveries
If an item arrives damaged or has a manufacturing issue, customers should contact support within 24 to 48 hours of receiving the order. If a shipment is marked delivered but is missing, customers should verify the address, check nearby delivery locations, ask neighbors or family, and contact the courier first.
- Report damage or defects within 24–48 hours
- Check all delivery locations before filing a missing package issue
- If officially declared lost, Gajed can reship or refund the order
Order changes & cancellations
Customers have a 24-hour window to request order modifications or cancellations, as long as the order has not entered the fulfilment process yet.
Return shipping address
101, Nadir Plaza, 4th Road, B Block, Satellite Town, Rawalpindi, Punjab, Pakistan
Use an insured and trackable shipping method for returns. Refunds cannot be completed without the returned goods being received or proof of return delivery.
Customer support
Make support details easy to find for better trust and conversion.
Email support
Operating hours
Monday – Sunday
10:00 – 18:00
