Shipping Policy
Comprehensive Understanding of Our Shipping Policy
We offer FREE Delivery to all over United Kingdom, United Arab Emirates, Pakistan. Please note that we require 1 day working day on average to complete your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your city, estimated delivery time is between 2 to 3 business days. Please consider any holidays that might impact delivery times.
“Cash On Delivery” orders will be processed after successful telephonic verification. However, Gajed holds the right to process “Cash on Delivery” orders without telephonic verification for verified customers and/or during a period of high volume that includes the sale, season launches, and other promotions.
Order Tracking
Shortly after placing your order, you will receive an email with your order number and an order tracking number ( only if the valid email provided at the time of placing an order). During the transit of your package, you may enter that number into the provided shipping company’s web page.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and delivery time, so there is always a small window to correct an incorrect delivery address. Please contact us immediately at info@gajed.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Gajed, you are responsible for the cost of return shipping back to Gajed.
Lost/Stolen Packages
Gajed is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier. If you have any further questions on how to do this please reach out to our customer support team at info@gajed.com
Online shopping should be a delightful experience, but an inefficient Shipping Policy can often tarnish that excitement. We understand the importance of receiving your ordered products on time and in pristine condition. Hence, our Shipping Policy is designed to ensure a smooth and hassle-free shopping experience.
Our Shipping Policy is straightforward and user-friendly. Once your order is placed, it is quickly processed and dispatched with responsible courier partners. We offer several shipping options – Standard, Express, and Same-Day delivery, giving you the flexibility to choose according to your convenience. Tracking details are provided to keep you updated about your package's journey to your doorstep.
We are committed to providing exceptional customer service. To this end, our Shipping Policy takes into account potential delivery challenges. In case of any delay or complications, our support team promptly reaches out with updates and alternative arrangements to ensure customer satisfaction. Your trust is our utmost priority, and we strive to strengthen it with our Shipping Policy.